Jiffy Lube technicians are not just highly trained in preventive maintenance, they are also highly trained in customer service. Today, more than 20 million customers every year rely on Jiffy Lube to keep their vehicles running the way your vehicle manufacturer intended. Find out more about how Jiffy Lube employees are highly trained.
Jiffy Lube has over 2, service centers coast-to-coast with a nationwide database that keeps your service records on file so you can get a quick, consistent and quality experience every time. Jiffy Lube technicians are highly trained in preventive maintenance and customer service as well. Vehicle manufacturer recommendations are designed to get you what you need in multiple ways.
They discovered that the diagnostic tests which were used to find problems had actually been rigged which allowed the staff to tell customers that there was something wrong with the vehicles and that they needed to perform those repairs.
This was even worse than what had been discovered in the original investigation. Another thing that the hidden cameras confirmed was that there were instances of technicians removing the old air filter out of a vehicle. Here is another dirty trick that was caught by the cameras and confirmed by undercover agents who were posing as customers.
One of the service technicians who was servicing the car of the investigator said that there were several fluids in the car that needed to be changed.
What the scammers did not know at the time was, is that the vehicle had just been fully serviced at another Jiffy Lube store location. The fluids were full and clean at the time that the fraudulent claim was made by the technician. Even though they were told that big changes would be made, they experienced yet another scam when they took their car to have it serviced. They were told that the battery needed to be replaced. The investigators had made sure that the battery was tested by a reputable mechanic just before they took it to Jiffy Lube.
Throughout a several year period, the investigative team had checked out numerous Jiffy Lube Stores and they found that a high percentage of them had consistently committed fraud which is against the law. They were robbing and cheating their customers out of their hard earned money in a variety of different ways. They would lie about various tests and their results.
They charged people for work and parts that were never rendered. The top brass made promises that the behaviors would stop but they continued to carry out the illegal activities. Does this mean that Jiffy Lubes everywhere do this? There are many other store locations that get rave reviews. There is no way to refute the evidence that the investigators collected throughout their multiple investigations in the Southern California area, but there are other Jiffy Lube Centers who have done things the right way and established a solid reputation in their local communities.
Jiffy Lube serves around 24 million customers every year. There are more satisfied customers than not. They have received praise for being one of the top providers of automotive services in the nation. They were also rated by Entrepreneur Magazine as the 15th in their class in the Franchise list. Dana has extensive professional writing experience including technical and report writing, informational articles, persuasive articles, contrast and comparison, grant applications, and advertisement.
She also enjoys creative writing, content writing on nearly any topic, because as a lifelong learner, she loves to do research and possess a high skill level in this area. You must be logged in to post a comment. This site uses Akismet to reduce spam. Learn how your comment data is processed. Prev Article Next Article. Jiffy Lube changed owners in The company was established in by Edwin H.
Jiffy Lube went public in Within 8 years after Hindman purchased Jiffy Lube, it had achieved such remarkable success and it had grown so large that it met the qualifications to become a publicly traded stock.
Pennzoil merged with Quaker State in More big changes took place for the Jiffy Lube company in Franchising Overview.
Franchising Since 42 years. Where seeking This company is seeking new franchisees worldwide. Franchisor Information. Corporate Address N. Dairy Ashford Rd. F Houston, TX Definition: The initial fee paid to a franchisor to join their system What you need to know: Found in Item 5 of the FDD, this may be a flat fee, or may vary based on territory size, experience, or other factors.
Definition: The total amount necessary to begin operation of the franchise What you need to know: The initial investment includes the franchise fee, along with other startup expenses such as real estate, equipment, supplies, business licenses, and working capital.
Definition: The minimum net worth you must have in order to qualify to become a franchisee of this company What you need to know: Net worth is the value of a person's assets minus liabilities. Veteran Incentives Franchise fee waived. Term of Agreement 20 years. Is franchise term renewable? Financing Options Some franchisors offer in-house financing, while others have relationships with third-party financing sources to which they refer qualified franchisees.
Third Party Financing Jiffy Lube has relationships with third-party sources which offer financing to cover the following: franchise fee, startup costs, equipment. On-The-Job Training 40 hours. Classroom Training hours. Additional Training Additional training available. Ongoing Support Purchasing Co-ops. Toll-Free Line. Grand Opening. Online Support. Lease Negotiation. Field Operations. Site Selection. Proprietary Software. Franchisee Intranet Platform. Marketing Support Co-op Advertising.
Ad Templates. National Media. Regional Advertising. Social Media. Website Development. Email Marketing. Operations Additional details about running this franchise.
Is absentee ownership allowed? Can this franchise be run part time? Are exclusive territories available? Additional Rankings Curious to know where Jiffy Lube ranked on other franchise lists? Ranked 77 Franchise Ranking. Ranked 82 Top Global Franchises. Want to stay updated on the latest franchise news?
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